We appreciate your kind feedback and look forward to welcoming you back to Grand Hyatt Dubai in the near future, for another grand vacation.Best regards,Fathi KhogalyCluster General Manager. thye pushed us so hard to leave the hotel.over all it was a very unpleasant experience. Boasting a multitude of fabulous facilities, the … Dear Damoon M,Thank you for taking the time to write a review of your most recent stay with us. From AU$131 per night on Tripadvisor: Grand Hyatt Dubai, Dubai. The communal areas with beautiful indoor waterfalls, streams with fish and bridges were a delight too. The Ultimate Day pass at Poolside Restaurant, Grand Hyatt Dubai. hotel did nothing to help me getting back the card ( even not a phone call to the bank who owned the ATM) they just repeated that they could do nothing and I should call my bank ( which is in Spain!) Secondly- even at those 3 restaurants you only have an option of 2 meals. Now, personalize your stay - from scheduling transportation to requesting extra pillows - with Hyatt E-concierge, Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates /14:40 hrs. after that they told us that we should leave as soon as possible and he immediately called a taxi. The only downside of the club lounge is that they only offer coffee and soft drinks from 11 am to 6 pm, I think it would be have been nice to have more snack options during those periods. Grand Hyatt Dubai: dissapointing all inclusive - See 6,231 traveler reviews, 4,475 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. Set amidst expansive lush gardens, this hotel is an oasis of tranquillity in the heart of Dubai. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Advertised 13 bars and restaurants.However On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. There is … Spa treatments and facilities are … We can certainly assure you that your positive comments will definitely be shared with the team.Please note that the issues you have highlighted will not go unnoticed and we will certainly review the situation with the respective teams, as we always strive to better ourselves, the service, and hospitality offered.Lastly, on behalf of all our associates at Grand Hyatt Dubai, we would like to thank you for your referral. GHD_Management_Team, Cluster General Manager at Grand Hyatt Dubai, responded to this review. there was no sign over there for such a thing and also there was nobody around.! Although there is a sign saying don’t reserve beds, nobody takes any notice of it and nor do the pool attendants. This is what we strive to achieve, and it gives us great pride in hearing such news!Thank you once again for your feedback, and we look forward to welcoming you back to Grand Hyatt Dubai, soon!Best regards,Fathi KhogalyCluster General Manager, This is the version of our website addressed to speakers of English in the United States. Copy Link. See 6,476 traveller reviews, 4,622 photos, and cheap rates for Grand Hyatt Dubai, ranked #133 of 754 hotels in Dubai and rated 4.5 of 5 … Grand Hyatt review I come to Dubai two to three times a year. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. Towering over Dubai Creek, the hotel is minutes away from Dubai shopping … It is easy to get out and about town on public transport and taxi fares are very reasonable too.I would definitely return and recommend this hotel to anyone travelling to Dubai. The World of Hyatt account system is offline for maintenance. Made your reservation? Dubai … unfortunately this time it was so disappointing.Good things: 1- room is clean, big enough and beautiful2- location is very good, not so far from airport and not so far from down townPoor:1- check-in was not without trouble. Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter. Me and wife are just back from our one day trip to dubai. This city hotel is only 2 km from Dubai Creek and a short drive from the Yacht Club, this hotel will impress visitors. Copy Link. so if you are looking for a good structured room and good location but not a good and polite service you can choose to stay here. This 5-star hotel is 2.1 mi (3.3 km) from Dubai Creek and 3.7 mi (6 km) from Dubai … The Grand Hyatt Dubai overlooks the waters of Dubai Creek and lies close to both the financial and entertainment districts of the city. Grand Hyatt Dubai has 3 outdoor temperature controlled swimming pools; One of the largest leisure pools in the city, A children’s pool with water games and slides and a Shaded toddler’s pool. Kindly note that the issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered.May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest.Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. We stayed over new year & had a very pleasant stay. / 11:40 hrs. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. (daily) Pick up from Dubai … The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. Grand Hyatt Dubai, Dubai: 6,476 Hotel Reviews, 4,622 traveller photos, and great deals for Grand Hyatt Dubai, ranked #133 of 754 hotels in Dubai and rated 4.5 of 5 at Tripadvisor The Grand Hyatt is a hotel that truly encapsulates the spirit of Dubai. Chef Jai in The Collective made us feel very special with his surprise sweet treats specially made for us. Pay a little extra... We are currently sat at the grand Hyatt with our 2 year old son dissapointed. Link. Room information Room upgrade information. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. Be sure to have your World of Hyatt number and password ready. Check Grand Hyatt Dubai events in Dubai Apart from that - we won't be staying here again. Book your room at the Grand Hyatt Dubai in Bur Dubai today - read reviews, look at the photos and get great deals. We aim to ensure that all guests have a wonderful experience whilst staying with us, therefore it is fantastic to hear that your expectations were met and perhaps exceeded. Pay a little extra...We are currently sat at the grand Hyatt with our 2 year old son dissapointed.Having paid extra for all inclusive we were excited to visit the many restaurants on site. Anything different, agian you have to pay extra.This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water.If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm)Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter.So many restrictions to try and get more money off you. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. reception did not accept my Debit card for 200 dhs for one night stay deposit, he did not agree to give me the room so I could go to exchange and bring some cash in dirhams, forced me to use the ATM in hotel which captured my card and ruined the whole trip! If you want a massage - a shocking £175!!! Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Share this page. Toggle navigation Call now to book 0203 001 0555 + Customer Support ... Cheap Holidays All Inclusive … If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. The swimming pool was amazing with plenty of beds to relax on and good water temperature.At last, I want to mention that this was our second trip to this hotel and although there are many hotels in Dubai, Grand Hyatt's wonderful staff managed to retain our business, and for sure we will be there again.Thank you all, who made our trip so outstanding. It’s a free for all, noisy, smoking environment. By far the most restrictive all inclusive we've ever stayed at!!!! Spending the day by the pool is a big part of people’s holidays. All the gentlemen outside the lobby (bellmen) were wonderful too welcoming us on arrival and back to the hotel during our stay as well as assisting with taxis and other transport.However, I do need to mention 2 staff members who let their team and reputation of the hotel down. I had many good memories with my wife there and it was the main reason we chose grand hyatt once more but obviously it was a wrong choice. If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) dissapointing all inclusive: Grand Hyatt Dubai - See 6,460 traveller reviews, 4,573 photos, and cheap deals for Grand Hyatt Dubai at Tripadvisor. See more hotel events and restaurant festivals in Garhoud, Dubai on hyattrestaurants.com. Having paid extra for all inclusive we were excited to visit the many restaurants on site. 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Secondly- even at those 3 restaurants you only have an option of 2 meals. Unfortunately, this is not the current reality at The Grand Hyatt. GHD_Management_Team, Director of Rooms at Grand Hyatt Dubai, responded to this review. Fell short of 5 stars by two unprofessional staff members - a real shame! Blink and they were on the table ready for us. During our stay we saw guests appearing at breakfast in their pj’s. Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. We're sorry, only dates up to 13 months from today can be searched. However The pool area is now also being replaced with cheap blue plastic sunbeds with the wooden morecomfortable ones becoming a thing of the past. Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates. ⭐️ 5* DUBAI GRAND HYATT SEPTEMBER SUN ⭐️. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. Overview Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai is ready to welcome you into a world filled with exceptional luxury. Design-wise, this super-sized hotel looks like something out of … We are currently sat at the grand Hyatt with our 2 year old son dissapointed. Location A perfect blend of city conference and resort hotel, Grand Hyatt Dubai is set within 37 acres of landscaped gardens. Advertised 13 bars and restaurants. I will start my review by thanking my Egyptian friend Micheal at the front desk, there is nothing better than starting something with a positive vibe, and that's what Micheal did for us. On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. The rooms are always spotlessly clean and room service have always been amazing.Now for the negatives- The Grand Hyatt is becoming downmarket. !Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents.If you want a massage - a shocking £175!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I did not get his name but when I reported it to his supervisor the matter was dealt with courteously and an apology was offered on his behalf. All accommodations at the Grand Hyatt Dubai is decorated with traditional Arabic touches. Our people are so important to us, especially for moments like these. I had observed a completely different level of service he had given to other guests. I came down to the pool this morning at 9am and struggled to find two sun-beds where I wanted to sit. Having paid extra for all inclusive we were excited to visit the many restaurants on site. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Property Location Located in Dubai (Bur Dubai), Grand Hyatt Dubai is within a 10-minute drive of Dubai Frame and City Centre Deira. Tel: +971 4 317 1234 We are currently sat at the grand Hyatt with our 2 year old son dissapointed. Find all the transport options for your trip from Grand Hyatt Dubai to The Dubai … Anything different, agian you have to pay extra. It was a joy to stay there.The good points- it has a vast pool so you can always catch the sun somewhere. People should be able to relax , read, swim and enjoy. Other members of staff, too many to name, were wonderful too and always greeted us in a warm and friendly manner. Chic and Stylish Guestrooms in Dubai Grand Hyatt Dubai is home to 682 luxurious rooms including 38 suites, ranging from 39 square meters to 264 square meters. I do believe it was an oversight that we were not given details of the hotel courtesy shuttle bus and other local transport networks and places of interest on arrival.Dinesh, in Concierge, met our every request with the utmost courtesy and professionalism. More importantly, it is great to know that you enjoyed your stay with us, not only because of the facilities that we have around the hotel but because our team of associates made such a positive impact on your stay with us. Please check your dates and format them as (MMM/DD/YYYY). Nothing was too much trouble, from organising trips to top up in-room refreshments. Grand Hyatt Dubai: dissapointing all inclusive - See 6,329 traveler reviews, 4,528 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. To book an award or join World of Hyatt, please call 1 800 304 9288 or your nearest worldwide reservation center. If you want a massage - a shocking £175!!! Review tags are currently only available for English language reviews. One of the hotel’s main highlights is to welcome its guest in the best possible way, with Hyatt Grand Beds ™ comfortable beds, silky-smooth beddings and breath-taking views of Dubai Creek or the … and took a long time with signing many papers.4- after check out they kept our luggages. Fax: +971 4 317 1235 Please select a valid date. Hotel information. Relax on plush Hyatt Grand Beds™ … The Grand Hyatt Dubai Hotel opens you the doors to its kingdom and welcomes you in one of its sumptuous 644 rooms and 38 suites. As a non smoker I didn’t like this but I also saw a lot ofParents with young children who were not happy with their children being smoked over. I witnessed many times the poolattendants not wanting confrontations with people when people complained about other people’s actions. The hotel is only 10 minutes from Dubai International airport. It is great to learn that you had an amazing stay in our hotel. Thank you very much. Link copied to clipboard! We were not wholly disappointed by the standard we expect from Hyatt hotels having stayed at the Hyatt Regency, Chicago last year. The luxury marble bathroom includes spa tub, bathrobes and … Having stayed at lots of other resorts we have had better, quieter,more luxurious hotels for similar money. Firstly, a pool attendant who took it upon himself to decide that I did not need an umbrella, challenging my request and then reluctantly putting one in a position that he felt was suitable and not where I wanted it (no health and safety concerns). Please note: All guests at Grand Hyatt Dubai can benefit by using the official Dubai Parks & Resorts shuttle service with the following timings. Now £82 on Tripadvisor: Grand Hyatt Dubai, Dubai. Dear kayAlClo,Happy New Year to you!Thank you for taking the time to write this lovely review!We are glad that you chose to stay with us during this trip, and more importantly had a fantastic time while staying at Grand Hyatt Dubai.We appreciate your kind words and hope to welcome you back whenever your travels bring you back to Dubai.Best regards,Fathi KhogalyCluster General Manager. Anything different, agian you have to pay extra. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. !2- There was no coffee capsule and no tooth brush in the room. They should have a small smoking section for smokers and a really good idea would be to have an adult only section of beds and pool as it gets really noisy during the day with children playing and on game consoles and iPads. Grand Room Downtown City View (39 sqm) have views of Dubai's … So many restrictions to try and get more money off you. Link. On top of this the whole pool area is a smoking area and so no matter where you sit you end up inhaling someones smoke. Grand Hyatt Dubai: dissapointing all inclusive - See 6,462 traveler reviews, 4,591 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. more. By far the most restrictive all inclusive we've ever stayed at!!! we came back at night, they gave us our luggage, we were guided to a corridor outside the lobby and before the main entrance door, as we were in rush and had not chance to have food, we were putting our belongings in our bags and also eating a fries; one of the staff came to us and told us in a very bad manner " you are not allowed to eat anything here!". Official Rating Free Wifi. Breakfast was good, a lot of different choice. Advertised 13 bars and restaurants. Would definitely return if in Dubai & would highly recommend! The hotel has changed a lot and not for the better, I realy wanted to give this hotel more stars, Ask LastStepOnTheRoad about Grand Hyatt Dubai, Most wonderful and professional team in dubai. | Grand Hyatt Dubai Share. Sometimes just with myHusband others as a family holiday with my two boys.Over the last nine years we have stayed many times at The Grand Hyatt in club rooms and non club rooms and with both city and creek views. Find all the transport options for your trip from Grand Hyatt Dubai to Dubai … Dear 716geneh,Thank you for taking the time to write a detailed review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us.Your comfort, loyalty, and the 5-star service you receive are of utmost importance to us, and we are proud to be the hotel of your choice in Dubai.With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club, and our health and leisure facilities, we aim to provide all-round guest satisfaction.We would also like to thank you for leaving us with this amazing note of appreciation, highlighting the facilities available to our guests, your dining experience at The Collective by Market Cafe, and ultimately the level of service standards set by our associates. Were wonderful too and always greeted us in a warm and friendly manner are always clean. 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